• chase_what_matters@lemmy.worldEnglish
    7·
    11 months ago

    Best case scenario. Often I’m transferred along like a hot potato and the next sad sap can’t help, or I get eternal hold music then disconnected.

    Health insurance and healthcare bureaucracy is hell.

    • Mercival@lemm.eeEnglish
      2·
      11 months ago

      Have you ever lasted long enough, to find and defeat the final boss of customer support?

      • skulblaka@kbin.social
        3·
        11 months ago

        The final boss of customer support is your own patience. If you’re willing to sit on hold for 15 hours and get tossed around like a hot potato, you can resolve anything. But you’ll feel every minute that you spend doing it.

        So, no, I’ve never defeated the final boss.