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Joined 1 year ago
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Cake day: June 13th, 2023

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  • We’re experiencing extremely high call volume.

    Every hour of every day, because company won’t hire or pay for anything better.

    Press 3 to have a representative call you back; You won’t lose your place in line.

    Sure. Meanwhile, I get on their website and try their weird “chat” support popup, that somehow takes care of the problem hours before I ever get a call back.

    This is why people hate phone support. And why I don’t trust and won’t buy products from companies who only have phone support (or “social media”, Facebook, Twixer). Give me a dedicated support email address, or something text-based (live chat, contact form) on website, thanks!


  • Yes. Just FYI: All three have free “freeze” option, hidden somewhere (probably thanks to federal law). They also have very similar paid option, which they heavily advertise; That’s not the one. They do all require free accounts, but probably worth it to be able to freeze/unfreeze instantly online.

    I just received “dark web” alert about SSN, phone, name, and email… that I only used at AT&T many years ago. So AT&T has definitely leaked our data as well. Add 'em to the list…
















  • Perhaps true from his… perspective. I’ve found JXL surprisingly awesome and easy to use (size, quality, speed, intuitive encoding options with lossless, supported in XnView & XnConvert for easy batches). AVIF was terrible in real-world use last I tried (and blurs fine details).

    I’m still a big Mozilla & Firefox fan, but a few decisions over past few years seem like they’re being dictated or vetoed by a few lofty individuals (while ignoring popular user requests). Sad.