I would suggest to watch the documentary about the guy who was behind the darkweb site - the silk road.
wait are you trolling? because that guy got caught in the most low-tech way possible. He used the same username when promoting the newly-created Silk Road as he had on a programming forum previously, where he publicly posted his email address containing his full name. All it took to ID him was a bored IRS investigator with access to google search
Pretty much: everyone’s dumb when they’re talking about shit they don’t know about and have no experience with. If you let people collaborate organically though, they can understand eachother better and come up with much better ideas than if they were each working separately in their own separate little departments and communicating via help desk tickets and bug reports