This week Amazon shut a customer’s entire smart home down after accusing them of racism. Have they over-stepped?
Downdoot for ragebait title.
Let’s not lower the standards before we have had a chance to raise them.
Not my title. Original video owner’s title.
It’s pretty common for a lot of communities to not allow changing the title of any linked article or video.
Let’s not lower the standards before we have had a chance to raise them.
This may be a dumb question, but how did you get the image to appear while still being a link post?
I just linked directly to youtube? I don’t even know how I did it lol. Still new to this.
This is why I don’t use Amazon smart home products anymore…
Of course, the ideal would be that nobody buys cloud-connected stuff anymore but that’s just not realistic. Most people have no idea of the risk involved until it bites them and even if they have, they will usually buy the cheapest thing anyway.
I believe that this is a case for regulation. Companies like Amazon, Google, etc. can just disable people’s accounts quoting their internal policies and customers have little to no recourse when something like this happens.
An Apple, Google or Microsoft account isn’t just a private contract between two consenting parties anymore. In order to function in this world, you NEED to have these accounts and they should be recognized as such.
Just like the power or water company can’t just shut you off without good reasons and appeals procedures, we should have the same options here. There should be oversight, an appeals process and independent decision making. Not just a single company and it’s faceless support AIs and internal policy documents.
I would never want a product run by a huge company with those capabilities in my home. I already have enough technology with my phone, and streaming… and even that is tiresome. Dead bolts for me please.
