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Shopify Employee Breaks NDA To Reveal Firm Quietly Replacing Laid Off Workers With AI::In a Twitter thread, a Shopify (TSX: SHOP) employee has broken their non-disclosure agreement (NDA) to shed light on the
No, a basic scripted jobs cannot replace HR. Maybe they can supplement some functions of management or HR type jobs.
Tier-1 helpdesk though - for example for some ISP’s - literally work from a script. They have a fixed set of questions or workflows they can answer, and aren’t supposed to deviate from such.
Think “Have you restarted your modem? What lights are showing? etc”
“AI” can easily replace HR maybe not all of them but a lot of HR
the less human the workforce is the less of human resources will be needed