• marmo7ade@lemmy.world
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    1 year ago

    And a lot of PC gamers have Stockholm Syndrome when it comes to Steam.

    Glacially slow and pathetic customer service. They have an F rating by the Better Business Bureau. Offline mode sucks. And Valve bullies developers into agreeing to exploitative pricing terms:

    https://www.eurogamer.net/new-lawsuit-accuses-valve-of-abusing-steam-market-power-to-prevent-price-competition

    You know what would fix this? Competition. But when Epic created a game store and implemented the same tactics that Valve is using - Steam fanboys cried.

    People don’t really care about these issues - they want their “team” to win.

    • Flaky@iusearchlinux.fyi
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      1 year ago

      The way Epic handled competition was by strong-handing exclusives constantly without actually providing a better service. Last time I bought a game from Epic, it didn’t even have a cart system to buy games in bulk. Couple that with the tolerance of cryptocurrency/blockchain and acquisitions of sites like Artstation and Bandcamp, and yeah - people have reasons to not like Epic. I’ve heard stories of people getting locked out of their banks because of the lack of a cart and they were buying a lot of games in a short amount of time. I’ve also heard stories about people’s Epic accounts getting breached because of Fortnite BS.

      And I’m saying this as someone who uses multiple launchers. I hated Steam back in the mid-2010s (skipped the middleman and bought GTAV from Rockstar directly) and they were in quite a bad rut with Steam Greenlight and the paid mods fiasco. People were rightfully loudly critical of Steam and at a time, Valve really did not deserve taking a 30% cut. They’ve done a lot since then to recoup that lost trust and deserve the 30% cut, Proton and the Steam Deck being a massive part of that for many people.

      • Whirlybird@aussie.zone
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        1 year ago

        Last time I bought a game from Epic, it didn’t even have a cart system to buy games in bulk.

        While that seems like a pretty basic feature, I’d wager that they know that people don’t generally buy games in bulk unless they’re free.

    • dan1101@lemmy.world
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      1 year ago

      Why can we buy games cheaper on other services then?

      Steam works and the prices are good and I don’t see them buying exclusives. That’s good enough for me nothing is perfect.

      • Flaky@iusearchlinux.fyi
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        1 year ago

        GOG is good if the game you want is on there. I got the ultimate edition of Fallout New Vegas for like £5. Great deal. The main issue is they’re strictly anti-DRM for offline games so the bigger developers are less inclined to put their games on there, but whatever.

      • pizzatime@lemmy.world
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        1 year ago

        yeah, exclusives are the big one for me. I choose to game on PC because it’s less bullshit. exclusives decidedly fall into the bullshit category and the EGS is full of them

    • Pyro@lemmy.world
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      1 year ago

      I’ve had a very pleasant experience every time I’ve talked to Steam Support. What’s so bad about them?

    • Whirlybird@aussie.zone
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      1 year ago

      People don’t really care about these issues - they want their “team” to win.

      Yeah the amount of “No steam no buy” fanboys is absurd. They act like having to open a different program to see their games is like hacking into the matrix. Not to mention that there are already programs like GOG Galaxy that compile all of your games from all your services in to one GUI.

      • dlok@lemmy.world
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        1 year ago

        I used to be annoyed about the memory usage of running multiple game launchers but now it’s a bit of a non issue with 32gb ram. I don’t even remember what I had when it was an issue.