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Corgana@startrek.website to Technology@beehaw.orgEnglish · 1 year ago

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

www.wired.com

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Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

www.wired.com

Corgana@startrek.website to Technology@beehaw.orgEnglish · 1 year ago
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The airline tried to argue that it shouldn't be liable for anything its chatbot says.
  • HobbitFoot @thelemmy.club
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    1 year ago

    There was an answer from a mod, they don’t want to infringe on the copyright here.

    • intensely_human@lemm.ee
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      1 year ago

      It’s really only a copyright problem if they’re making money from it right?

      • HobbitFoot @thelemmy.club
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        1 year ago

        No. It is worse if they try to make money on it, but a profit motive isn’t necessary.

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