Why YSK: These email tips are helpful for people who struggle with boundaries and want to communicate more assertively.

  • Singdell@lemmy.world
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    1 year ago

    These feel like I’m talking to an company representative rather then a real person. They also lack any sympathy. Why is it wrong to say sorry?

    • mob@lemmy.world
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      1 year ago

      The idea of not apologizing while representing a company is to not admit fault, which does make sense in certain situations but it’s not great general advice. A lot of these aren’t great in all contexts.

      …it’d be easier to discuss in person