iliketurtles@lemmy.world to Programmer Humor@lemmy.ml · 1 year agoCreate A Bug Ticketlemmy.worldimagemessage-square22fedilinkarrow-up1120arrow-down10
arrow-up1120arrow-down1imageCreate A Bug Ticketlemmy.worldiliketurtles@lemmy.world to Programmer Humor@lemmy.ml · 1 year agomessage-square22fedilink
minus-squarePetri@sh.itjust.workslinkfedilinkarrow-up1·1 year agoOr it’s because every time they make a ticket it’s so messy it can’t be understood. Of course the grizzly way to respond back is to reassign it back to the QA and demand clarity and reproduction of the issue.
minus-squareabraxas@lemmy.mllinkfedilinkarrow-up3·1 year agoThat ain’t very grizzly. We have a “need more info” column in our support trello and nobody has a problem with it.
minus-squarePetri@lemmy.mllinkfedilinkarrow-up1·1 year agoYou’d be surprised at how many folks take it personally…
Or it’s because every time they make a ticket it’s so messy it can’t be understood.
Of course the grizzly way to respond back is to reassign it back to the QA and demand clarity and reproduction of the issue.
That ain’t very grizzly. We have a “need more info” column in our support trello and nobody has a problem with it.
You’d be surprised at how many folks take it personally…